Client Support: (617) 665-7595

Sales Inquiries: (855) 525-8216

We're Here To Help

We help municipalities, public safety, healthcare, and local businesses stay secure, compliant, and prepared for the future, one day at a time.

Schedule a complementary IT Consultation to find out what we can do for you.

Massachusetts, New Hampshire &
Rhode Island IT Support

We provide comprehensive IT support to businesses in Massachusetts, New Hampshire, and Rhode Island — with a focus on security-first IT.

Why Our Clients Stay with Us

Regulation Expertise

We specialize in Massachusetts regulations such as 201 CMR 17, M.G.L. c.66, and CJIS, which positions our IT services as a safer choice for municipalities, public safety, and regulated organizations.

Rapid Response

We provide IT services with guaranteed four-hour onsite response for public safety and municipalities. Our team delivers around-the-clock support so critical operations never face extended downtime or disruptions.

Security Built In

We treat cybersecurity as a foundation, not an add-on. IT services are aligned with CIS v8, HIPAA, NIST CSF, and Massachusetts regulations, keeping organizations compliant and protected against constantly evolving threats.

AI Readiness Guidance

We help you adopt Microsoft 365 Copilot and Azure securely, with services including AI governance and enablement to improve productivity while meeting compliance and long-term operational requirements.

Executive-Level Leadership

Every client receives vCISO and vCIO support. Our IT services provide budgeting guidance, compliance planning, and risk management aligned with long-term goals, offering Fortune 500 caliber strategy scaled to your needs.

Climate-Aligned Infrastructure

We design IT services that reduce energy waste, extend hardware lifecycles, and cut carbon impact. From cloud optimization to e-waste management, we support Massachusetts EO 604 goals while keeping operations sustainable.

Certified Minority Partner

As a certified Minority Business Enterprise, we deliver IT services with integrity, accountability, and diversity. Clients gain a trusted technology partner recognized for inclusion and a strong commitment to community growth.

The Kascade Way:

Building Genuine Trust Through Technology

We believe IT services must combine compliance, sustainability, and personalization. Our approach centers on building long-term relationships, supporting public safety and municipalities with trusted expertise, and preparing every client for secure modernization. Our IT services balance immediate needs with future goals. By embedding cybersecurity, AI-readiness, and sustainable infrastructure into every plan, we align technology with regulations and community responsibilities to create measurable, lasting value.

Our Core Values

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Trust And Accountability

We commit to IT services that are transparent, ethical, and reliable. Every client relationship is built on clear communication, measurable results, and compliance-focused decisions that strengthen both trust and accountability.

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Security First Always

We embed cybersecurity into every service. Our IT services align with industry and state frameworks, ensuring environments remain protected against evolving threats without sacrificing functionality or performance.

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Sustainability Commitment

We design IT services that support environmental responsibility. Through energy reduction, lifecycle extension, and e-waste management, we help organizations advance Massachusetts climate goals.

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Client-Focused Innovation

We deliver IT services that embrace secure AI adoption and future-focused planning. Every solution is customized to the client’s goals, ensuring they benefit from modern technology without risking compliance.

What our satisfied clients have to say…

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"We trusted KASCADE to handle our data center migration and integrate a new virtualization environment. Their team handled everything from planning to execution, ensuring a smooth transition with zero downtime. They turned a complex project into a well-executed operation with minimal impact on our business."

TOM RAMMEL

Hilco Vision

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"With KASCADE, it feels like we have a tech partner, not just a service. They’re easy to reach, friendly, and genuinely care about helping us succeed."

COLBY COUSENS

Town of Danvers, MA

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"Absolutely stellar IT team - handled a complex set up with ease and have been a wonderful partner for ongoing managed services and support. Could not recommend enough!"

Pietro Bortoletto, MD, MSc

Terra Fertility, MA

Kascade Leadership Team

We are driven by our core values—our steadfast dedication to doing what’s right for our clients, our team, and the environment, as we chart a course through the digital age and beyond.

Michael Murray

Founder & CEO

Mike Murray is the Founder and CEO of KASCADE, a security-focused Managed Service Provider serving organizations across Massachusetts, New Hampshire, Maine, and Rhode Island. With over 15 years of experience supporting municipalities and public-sector organizations, he brings deep expertise in building secure, compliant, and future-ready IT environments.

Before founding KASCADE, Mike led major infrastructure and cybersecurity initiatives for the Town of Weston, shaping his mission to help communities strengthen digital resilience. His leadership blends hands-on technical knowledge with a strategic focus on governance, risk management, and long-term IT growth.

Mike holds multiple advanced certifications, including CCNP, CISSP, and CISM, with expertise spanning cybersecurity architecture, cloud infrastructure, and compliance frameworks such as CIS Controls, CJIS, HIPAA, and GLBA.

Christopher Doucet

Chief Technology Officer

As CTO of KASCADE, Chris Doucet leads the design and evolution of secure, scalable IT architectures for municipal and enterprise clients. With nearly 20 years of experience in infrastructure engineering and managed services, he combines technical depth with strategic vision to align technology with business outcomes.

Before joining KASCADE, Chris managed regulated IT environments in the pharmaceutical industry and later supported organizations of all sizes in the Managed Services space. Known for his “MacGyver mindset,” he brings a pragmatic, innovation-driven approach focused on resilience, automation, and cybersecurity across New England.

Michael Murray

Founder & CEO

As Founder and CEO of KASCADE, Mike Murray brings 15+ years of experience helping public-sector organizations across New England strengthen their cybersecurity and IT resilience. Holding CCNP, CISSP, and CISM certifications, he combines deep technical expertise with a strategic focus on compliance and long-term digital growth.

Christopher Doucet

Chief Technology Officer

Chris Doucet, CTO of KASCADE, leads the creation of secure, scalable IT architectures for clients across New England. With nearly 20 years in infrastructure and managed services, he combines technical mastery, strategic insight, and a “MacGyver mindset” to deliver resilient, automated, and future-ready solutions.

Michael Murray

Founder & CEO

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Christopher Doucet

Chief Technology Officer

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How it All Began

Kascade began when experienced IT leaders recognized that municipalities and public safety agencies needed a partner who understood Massachusetts regulations and community needs. We focused on delivering IT services that prioritize compliance, accountability, and trust. Since our launch, our IT services expanded to support healthcare and local businesses. By embedding security-first practices, sustainability goals, and AI-readiness, we grew into a trusted IT company known for protecting critical operations and guiding organizations into the future.

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